Question 1

When can I book an appointment?

Accepted Answer

Appointments are usually readily available. We recommend booking your appointment only once you have received all your documents.

Question 2

Why can't I book an appointment in June for August?

Accepted Answer

Appointments are usually released at the end of the current month for the following month.

Question 3

What appointment should I book?

Accepted Answer

If you are applying as a family and have proof (such as marriage or birth certificates), you should book a family appointment.
If you are applying as an individual, or as a family without proof (e.g., no marriage certificate), you should book individual appointments.

Question 4

Can you book an appointment for me?

Accepted Answer

Unfortunately, no. Since October 2023, applicants must book their own appointments due to a live identity check required during the booking process.

Please read FAQ before contacting us, if your question is answered in FAQ you may not receive an answer from us.